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| About Us This website is operated by Slide-Ruler Limited (referred to as "Slide-Ruler/we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions below (which includes any other important hyper-linked sections e.g. Home Delivery Information, How to Use this website, Returns and Refunds, and Privacy Policy. In addition, you will find other useful information within Customer Services. Please: • read through these terms and conditions carefully before using this website • print a copy for future reference. • also read our Privacy Policy section regarding your personal information. General 1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. 1.3 When you use certain SLIDE-RULER services (On site measuring and fitting) please read the additional information provided with regards to such services as this information will provide you with full details on how to use such services. 1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact US for more information and full contact details). Intellectual Property 6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors. 6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal, non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. Liability and Indemnity 7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law. 7.2 Subject to Section 7.1 above, SLIDE-RULER will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website SLIDE-RULER will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and SLIDE-RULER accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. 7.3 Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law. 7.4 Subject to Section 7.1 above, SLIDE-RULER will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any: • economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or • loss of goodwill or reputation; or • special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions. 7.5 Notwithstanding the above, subject to Section 7.1 SLIDE-RULER aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause. 7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights. 7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. Miscellaneous 8.1 The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract. 8.2 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by appropriate insurance. 8.3 The company that we, SLIDE-RULER, use for card transactions will processes all debit, credit and charge card payments for customers and, will retain a handling fee of 2 ½ % of the transaction value where a card is used to purchase goods or services. The remaining amount will be paid to SLIDE-RULER for the goods and services supplied. The total amount payable by all customers regardless of the means of payment will be the same. 8.4 SLIDE-RULER shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused, whether directly or indirectly, by circumstances beyond its reasonable control. 8.5 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. 8.6 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by SLIDE-RULER 8.7 SLIDE-RULER reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party. 8.8 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected. 8.9 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except: A) SLIDE-RULER LTD (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; B) SLIDE-RULER LTD shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions; C) A person who is a permitted successor or assignee under Section 8.8 above of the rights or benefits of these terms and conditions may enforce such rights or benefits. D) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties). 8.10 No delay or failure by SLIDE-RULER to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of SLIDE-RULER. 8.11 Photography All photographs and illustrations are for guidance only. We reserve the right to make minor alterations without notification. 8.12These terms and conditions, including the documents or other sources referred to in these terms and conditions, supersede all prior representations, understandings and agreements between you and SLIDE-RULER relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and SLIDE-RULER for your use of this website 8.13 SLIDE-RULER Ltd uses the trade marks as shown in this web site with the kind permission of their owners. We acknowledge the kind permission of British Vita to use the trade mark Kay-Metzeler® to promote landing areas in general 8.14 COOKIES Cookies are small files that may be placed by a web site on a user’s PC. They are used to store information that may be needed while browsing the site, or on a future visit. This may include personal data, or anonymous information such as previously visited pages or items stored in the shopping cart. Accepting the terms and conditions confirms approval A recent (2011) change in EU regulations requires that consent must be obtained before using any cookie that is not ‘strictly necessary’ for the functioning of the site. It is not yet clear how this will be interpreted in law. Actinic desktop products currently use the following types of cookie: Specifically excluded from the scope of the regulations: ACTINIC_CART. Records the session file of the shopping cart. Consent is obtained before use provided agreement to the Terms and Conditions is enforced in the checkout (the default setting), and the Terms and Conditions retain the default cookie statement: ACTINIC_BUSINESS. The login digest for logged in customers. ACTINIC_CONTACT. Checkout 'Remember Me' function – stores contact information to avoid the need for re-entering for subsequent orders. Necessary for the correct functioning of the associated elements of the site: ACTINI_REFERER. Returns the customer to the last page visited after completion of the checkout. LAST_SECTION_URL. Used by the ‘Back’ link on the Product Page, to return the visitor to the correct Section Page. ACTINIC_RECENT. Records the image filename(s) for the ‘Recently Viewed Products’ list, if enabled. CART_CONTENT. Stores the cart value and item count for the shopping cart summary. None of these four stores personal data. The first two expire on closing the browser. Expiry period of the second two is set in Web | Configure Expiry Periods. 8.15 General Data Protection Regulation, or GDPR, What sorts of information do we hold * Information that you provide to us such as your name, address, date of birth, telephone number, email address, bank account and payment card details and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media; * Information about the Services that we provide to you (including for example, the things we have provided to you, when and where, what you paid, the way you use our products and Services, and so on); * Information about any device you have used to access our Services (such as your device's make and model, browser or IP address) and also how you use our Services. For example, we try to identify which of our apps you use and when and how you use them. If you use our websites, we try to identify when and how you use those websites too; * Your contact details and details of the emails and other electronic communications you receive from us, including whether that communication has been opened and if you have clicked on any links within that communication. We want to make sure that our communications are useful for you, so if you don't open them or don't click on any links in them, we know we need to improve our Services; * as well as information that is publicly available. How do we use your information The information we collect may be used to: * Make available our Services to you; * Process your orders; * Take payment from you or give you a refund; * Personalise your shopping experience, for example by understanding your location or how you use our apps and websites to provide you with personalised offers or shopping ideas; * Help us ensure that our customers are genuine and to prevent fraud; * Conduct market research, either ourselves or with reputable agencies; * For statistical analysis; * Help us understand more about you as a customer, the products and services you consume, the manner in which you consume them, so we can serve you better; * Find ways to improve our Services, apps and websites; * Contact you about products and services from us and other companies; * Provide you with online advertising; * Provide for the safety and security of our colleagues and customers; and * Help answer your questions and solve any issues you have. this site is owned and managed by SLIDE-RULER Ltd Reg Office Unit 19B Escrick Business Park Escrick YORK YO196FD North Yorkshire Company registration 06469385 England VAT No. (GB) 925 0275 39 Email info@covers4pools.co.uk We recommend you print out a copy of these terms and conditions for your future reference. If you have any questions regarding the SLIDE-RULER LTD website please see the Customer Services section for more information and full contact details. |
| Making A Purchase 2.1 Please see the Home Delivery Information and How to Use this website section for information on how to place an order. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. 2.2 The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from SLIDE-RULER. 2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and Refunds). 2.4 We do not file details of your order for you to subsequently access direct on this website, therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please Contact Us. Paying for the goods and services 4.1 We take payment from your card at the time we receive your order, when we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. 4.2 The price you pay is the price displayed on this website at the time we receive your order apart from the following exception: A) Whilst we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund when it is the result of a price change. 4.3 Payment can be made by any method specified in How to Use this website. For information about secure on-line ordering see Security. 4.4 Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products. 4.5 All prices include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see Home Delivery Information for further details including Special delivery charges). 4.6 Due to the type of materials used the manufacturing tollerances are +/- 2% for pool covers. We aim to make them as accurate as possible.However materials used will be subject to change from moisture and sunlight. |
| Shipping And Handling 3.1 This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses. While we can deliver to the Channel Islands, Isle of Man, Orkney, Shetland and Scottish Islands, Republic of Ireland,or other countries this will incur an extra cost please enquire. All goods must be signed for by an adult aged 18 years or over on delivery. 3.2 Delivery charges and estimated timescales are specified in the Home Delivery Information section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. SLIDE-RULER shall be under no liability for any delay or failure to deliver the products within estimated timescales. 3.3 Risk of loss and damage to products passes to you on the date AND TIME when the products are delivered or on the date of first attempted delivery by us. |
| Delivery Schedule FREE delivery on all orders over £150! For orders under £150, standard delivery cost is as per the checkout Next Day / Saturday delivery available at an extra charge please contact customer services Your order can be delivered to any address - your home, workplace or a neighbour's, whichever is most convenient for you - just let us know when ordering. Stock items - usually within 3 working days* Deliveries are made between 8am and 6pm, Monday to Friday (excluding Bank Holidays) and we will need a signature when the delivery is made. For orders placed on Saturday or Sunday, the earliest delivery day would be Tuesday. Next day delivery* Next Day delivery is available for most delivery addresses (excluding Northern Ireland) on orders placed before 1pm. Please note that the additional charge also applies to orders over £150. Saturday delivery* Saturday delivery is available for most delivery addresses (excluding Northern Ireland) and deliveries are made between 8am and 4pm. Please note that the additional charge also applies to orders over £150. For all of the above, the delivery dates available for your order will depend on the delivery address and time you place the order Made to measure items do take longer than stock items. We will make every effort to make this time as short as possible but it will vary at the height of the season Large and bulky items Large and bulky items will be delivered to the address of your choice, usually within 21 days. If delivery is currently longer than 21 days, this will be shown when you add the item to your trolley. Deliveries are made Monday to Friday (excluding Bank Holidays), morning (7.30am – 1.00pm) or afternoon (12 noon – 6.00pm). A customer services agent will contact you to arrange a suitable delivery date. We know that unexpected things happen and there might be an instance when you can’t be there to receive your delivery. If so, don’t worry. Just call us at least 3 days before the agreed delivery date and we’ll arrange another convenient date with you. Additional Information Please note: • Most goods are despatched to you from regional distribution centres and some bulky items are despatched directly from our suppliers. The delivery times quoted are dependent on whether stock is available. If your order is made up of a combination of the above items / delivery services, then deliveries will be made separately. • Orders placed on this website can only be delivered to mainland UK and Northern Ireland addresses, Shetland and Scottish Islands, BFPO addresses, or the Republic of Ireland. For these areas, please make enquiries. • We'll deliver any large and bulky item to any address, provided drivers do not feel there are any health and safety issues such as a narrow or difficult access or there is a danger of damage to the customer's property. • We reserve the right to alter or amend delivery times in exceptional circumstances. All delivery times quoted are estimated and subject to stock availability and delivery location |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee 8. DEFECTS AFTER DELIVERY a. The Company will make good, by repair or at the Company's option, by the supply of replacements, defects which, under proper use, appear in the goods within 12 months of delivery and which arise solely from faulty design (other than a design made, furnished or specified by the Purchaser for which we have disclaimed responsibility in writing) materials or workmanship provided the goods concerned have been stored and used in a proper manner and have been returned to our stores carriage paid and adequately packed. b. Save as aforesaid and as provided in Clauses 5 and 6 the Company shall not be under any liability in respect of defects in goods delivered or for any injury, damage or loss whatsoever resulting directly or indirectly from such defects or from any work done in connection there with and its liability under this clause, shall be in lieu and to the exclusion of liability under all warranties and conditions whether express implied or statutory and whether written or verbal. c. Goods returned as defective but found on inspection to be in good order will be returned to the Purchaser and subject to a handling charge. d. Units out of guarantee or those used outside an approved manner will normally be scrapped unless the Company has had specific disposal instructions. e. Where a specific test report is required, this must be requested in writing prior to the goods being returned. |
| Reaching Us this site is owned and managed by Slide-Ruler Ltd Reg Office Regency House Westminster Place York Busines Park YO226 6RW Tel: 01904341133 Company registration 06469385 England VAT No. (GB) 925027539 Email covers@covers4pools.com |
| Privacy Policy Slide-Ruler Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy We want you to be totally satisfied with every purchase you make from SLIDE-RULER. It is our aim to offer you value and quality at outstandingly low prices. If, for any reason, you are not completely happy with your purchase, simply return, unused in its original packaging, together with the receipt. We'll exchange it or offer you a full refund. Please carefully label the packages clearly so we can identify who, what and why it is being returned and include a return reference number which we will supply. If in doubt contact customer service for advice and a reference number. Goods returned are at your risk until we have acknowledged receipt of the items in good condition Product installation services already commenced and made to measure products are excluded. In addition, all SLIDE-RULER products are guaranteed against manufacturing defects for a minimum of 12 months. Your statutory rights are unaffected. Distance Selling Regulations Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. This does not apply to items personalised or made to your specification; To cancel, you can email us or write to us (see contact us for details) within seven days of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them. Goods to be returned are sent at your cost. You may cancel an order for services in the same way, within seven days of the date of purchase, unless the services begin sooner. If you have an Internet order query, please contact SLIDE-RULER Direct on 01904 341133 or email covers4pools@slide-ruler.co.uk (For security and training purposes, telephone calls to and from Customer Service Centres may be recorded or monitored). Returns, Cancellations and Substitutions 5.1 In the unlikely event that you receive faulty or damaged goods, please refer to our Returns and Refunds section. 5.2 Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations (see the Returns and Refunds page for further details) 5.3 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. Due to the nature of the materials used the tolerance levels are variable. 5.4 Stock items ordered by mistake can be returned by prior consent and may incur a restocking charge. Items must be unsed and in origional packing. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms Cash with order or on account if so agreed |
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